1The Service
1.1Service description
trackd is a workout logbook for iOS and Android (the Service): you create training plans, log your sets, and review your history over time. Anything you enter — plans, workouts, sets, weights, notes — is your Content. You are solely responsible for your Content.
1.2Your licence
Subject to this Agreement, we grant you a personal, non-exclusive, non-transferable, revocable licence to install and use the Service on devices you control, for your own training. Every account begins with a 45-day free trial; continued logging afterwards requires a paid licence as described in Section 5.
1.3Our ownership
We own the Service, its software, design, trade marks, and all related intellectual property. You receive no rights other than the licence in 1.2; all rights not expressly granted are reserved. You do not receive a copy of, or access to, the underlying source code.
1.4Availability and changes
We may add, change, or remove features to improve the Service. We will not remove your ability to read and export your own history. Because trackd stores your Content in your own cloud account, the app continues to work offline and your data remains readable even if the Service is unavailable.
2Your Account
2.1Registration
You sign in with Apple or Google. You must be at least 16 years old to hold an account. You are responsible for keeping that sign-in secure — it is how both your licence and your cloud folder are reached. One account is for one person.
2.2Guest mode
You may use the Service without an account in guest mode. Guest data stays on your device only, is not synced or backed up, and is lost if you delete the app.
2.3Your responsibility
You are responsible for activity on your account, unless that activity results from a third party exploiting a vulnerability in the Service itself.
3Restrictions
3.1Use restrictions
You agree not to, and not to allow others to, directly or indirectly:
- modify, translate, copy, or create derivative works based on the Service;
- reverse engineer, decompile, or attempt to discover the source code or underlying ideas of the Service, except where and to the extent this restriction is prohibited by law;
- licence, sublicence, sell, resell, rent, lease, transfer, assign, distribute, or otherwise commercially exploit the Service or make it available to a third party;
- remove or obscure any copyright, trade mark, or other proprietary notice, or trackd branding;
- use the Service in violation of any applicable law or regulation;
- attempt to gain unauthorised access to, interfere with, damage, or disrupt any part of the Service, including by introducing harmful code or by denial-of-service methods;
- manipulate the community features, including by creating accounts to influence votes.
3.2Suspension
If you use the Service in a way that, in our reasonable judgement, causes or is likely to cause significant harm to the Service or other users, we may suspend your access. We will use reasonable efforts to give you notice and an opportunity to remedy the issue first, to limit any suspension to what is necessary, and to lift it as soon as the cause is resolved. Suspension does not affect your ability to read or export your own history.
4Third-Party Services
4.1Your cloud storage
The Service syncs your Content to storage trackd creates in a cloud account you control — an app folder in iCloud Drive, or a file trackd creates in Google Drive. That storage is provided to you by the relevant provider under its own terms, not by us. Consequently: if you delete that folder or lose access to the account, we cannot recover your history — we never hold a copy; and our sync obligations end at the provider's APIs. If a provider changes or withdraws them, we will adapt where reasonably possible but cannot guarantee their service.
Where you connect Google Drive, trackd requests Google’s narrowest applicable permission (the “drive.file” scope): it can see and manage only files it created for you, never the rest of your Drive. Our use of information received from Google APIs adheres to the Google API Services User Data Policy, including its Limited Use requirements.
4.2Sign-in and app stores
Sign-in is provided by Apple or Google; distribution is through the Apple App Store and Google Play. Your use of those services is governed by their terms. We are not responsible for their acts or omissions.
4.3No endorsement
We do not endorse any third-party service and disclaim all warranties relating to them. Your use of them is at your own risk.
5Payment Obligations
5.1Trial and fees
The 45-day trial requires no payment details and does not convert into a charge automatically. After the trial you may purchase a licence — monthly, yearly, or a one-time lifetime purchase (the Fees). Prices are shown in the app and on our website in euros and include VAT. Purchases are made inside the app through the App Store or Google Play, which act as seller of record: they take the payment, apply the VAT rate for your country of residence, and issue your receipt.
5.2Payment
Payments are processed by the App Store or Google Play. We never see or store your card details — we are not told them at all. Your payment is also subject to Apple's or Google's terms and privacy policy; we are not responsible for their errors, though we will help you take a billing problem to them.
5.3Renewal
Subscriptions renew automatically at the end of each period, at the price shown when you purchased, until you cancel. You can cancel at any time in your App Store or Google Play subscription settings, and you keep access until the end of the paid period. The store manages the subscription, so cancelling from inside trackd is not something we are able to offer.
5.4Failed or late payment
If a payment fails the store may retry it and, if it remains unpaid, the app becomes read-only as described in 7.4. If you believe you have been billed incorrectly, raise it with the App Store or Google Play, who hold the billing relationship. Tell us within 60 days as well and we will help you put the case.
5.5Price changes
We may change Fees for future periods. A change never applies to a period you have already paid for, and never to a lifetime licence. We will give at least 30 days' notice before a change takes effect, and you may cancel before it applies.
6Right of Withdrawal and Refunds
6.1Immediate performance
Paid features unlock as soon as the store confirms your purchase, which in law is performance beginning at once. The purchase flow belongs to the App Store or Google Play, so whatever confirmations it shows you — and their effect on the right of withdrawal — are set by them rather than by us.
6.2Refunds are the store's to grant
We cannot refund a payment we never took. Apple and Google decide refunds for purchases made through their stores, under their own policies, and neither gives us any means of issuing one — so a money-back guarantee from us would be a promise we are unable to keep. What we will do is help: ask them, tell us, and we will supply whatever supports your request.
7Term and Termination
7.1Term
This Agreement starts when you first use the Service and continues until terminated as set out below.
7.2Termination by you
You may stop using the Service at any time, cancel a subscription in Settings, and delete your account from the same screen.
7.3Termination by us
We may suspend or terminate your account for a serious or repeated breach of this Agreement, with notice where practical. If we terminate without good reason, you receive a pro-rata refund of any prepaid period.
7.4Effect of termination — read-only, not hostage
If your trial ends without a licence, a subscription lapses, or this Agreement ends, the app becomes read-only: you cannot log new workouts, but everything you have recorded stays visible and exportable, permanently. Your Content lives in your cloud account and remains yours.
7.5Discontinuation of the Service
"Lifetime" means the lifetime of the product: for as long as we publish trackd. If we ever discontinue it, we will give notice, keep the app functioning offline for as long as the platforms allow, and keep export available.
8Warranties and Disclaimers
8.1Our commitment
We will provide the Service with reasonable care and skill, and in conformity with this Agreement.
8.2Your statutory rights
As an EU consumer you have statutory rights where digital content or services are not in conformity — including having them brought into conformity, a price reduction, or ending the contract and receiving a refund. Nothing in this Agreement limits or excludes those rights.
8.3Not health or coaching advice
trackd is a logbook — not medical, health, or coaching advice. It does not prescribe programmes, weights, or intensities; you decide what to lift. Consult a qualified professional before starting or changing a training programme, and stop if something hurts. You train at your own risk.
8.4Other warranties
Beyond 8.1 and 8.2, and to the extent permitted by law, the Service is provided without further warranties, including that it will be uninterrupted or error-free.
9Limitation of Liability
To the maximum extent permitted by law, our total liability for all claims connected to the Service is limited to the amount you paid us in the twelve months before the claim.
We do not exclude or limit liability for death or personal injury caused by our negligence, for fraud or fraudulent misrepresentation, for gross negligence or intent, or for any other liability that cannot lawfully be limited. Nothing in this Section affects your statutory rights as a consumer.
10Your Submissions
10.1Ideas and reviews
If you send an idea through "Building trackd together", or a rating and review, you grant us a free, worldwide, perpetual licence to use, adapt, and publish it anonymously to run the roadmap and improve the Service. We curate what goes to a public vote and may merge or rewrite submissions. Sending an idea does not mean it will be published or built.
10.2What not to submit
Do not submit anything unlawful, abusive, infringing, or containing another person's personal data. We may remove such submissions and, in serious cases, suspend the account responsible. You can report a submission by emailing us.
10.3Your Content stays yours
We claim no ownership of your training Content. We have no access to it.
11Data
Our handling of personal data is described in the Privacy Policy, which forms part of this Agreement. In short: your training Content stays on your device and in your own cloud; we hold your account, licence status, coarse usage counters, and anything you choose to send us.
12General Terms
12.1Changes to this Agreement
We may change this Agreement for a valid reason — a change in law, a new feature, or a change in how the Service works. We will give at least 30 days' notice in the app before a material change takes effect. If you do not accept it you may terminate before it applies and, for a prepaid period, receive a pro-rata refund of the unused part.
12.2Governing law
This Agreement is governed by the laws of Portugal. If you are a consumer resident elsewhere in the EU, this does not deprive you of the mandatory protections of your own country's law, and you may bring proceedings in the courts of your place of residence.
12.3Alternative dispute resolution
Portuguese consumers may refer a dispute to CNIACC — Centro Nacional de Informação e Arbitragem de Conflitos de Consumo (cniacc.pt). Consumers elsewhere may use the ADR body competent in their country.
12.4Notices
We give notices in the app or by email to the address on your account. You reach us at hello@trackd.pro.
12.5Assignment
You may not assign this Agreement. We may assign it in connection with a merger, acquisition, or sale of assets, on notice to you.
12.6Severability and waiver
If a provision is held unenforceable, the rest remains in effect. A failure to enforce a provision is not a waiver of it.
12.7Entire agreement
This Agreement and the Privacy Policy are the entire agreement between you and trackd regarding the Service.